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Terms & Conditions

Same Day Shipping

Orders received before 2:00 PM central time will be shipped same day.


Cash, MasterCard, Visa, Discover, American Express, Bank Wire, Company Check upon approval and Net 30 days for qualified buyers. Prices do not include freight charges or insurance.

DOA Policy

PACE stands behind everything we sell. For 30 days from the date purchased from PACE, we will replace the product (see Return Policy). After 30 days PACE will instruct you how to get your product replaced or repaired under warranty from the manufacturer.

Damaged Merchandise

Please inspect your shipment for shortages and any damage. By signing for the shipment you are accepting the responsibility for the damaged goods and no freight claim can be collected. If anything on the shipment appears damaged and you choose to receive the order, put notes on the Bill of Lading. PACE's obligation ends when the freight carrier picks up the shipment.

Return Policy

PACE will accept product returns if:

a) The item was not a special order
b) Item is returned in like new condition with all accessories in original box
c) Proper RA procedures are followed. For an RA number, contact the RA
department at 800-444-7223 for a Return Authorization number.

No returns will be accepted without return authorization. A 15% restocking fee may be assessed.

Business Hours

Monday through Friday 8:00 AM to 5:00 PM Central time.

Catalog and Price List Errors

The accuracy of the catalog and prices listed have been carefully checked before printing and we believe them to be reliable. However, PACE assumes no responsibility for any inaccuracies or typographical errors that may exist. All information in this catalog is subject to change without notice. PACE is not responsible for manufacturer's changes in specifications or pricing.

Prices and availability are subject to change without notice.

Smart list Referral Program

By offering installation services on this site you are indicating to potential customers that you or your company and staff have the experience plus certifications in the installation of specific types of satellite systems and are interested in performing installations and/or service calls for Free to Air, DBS, DSS, or 2-way internet satellite systems. Installers using this Referral Program may be professional service providers or lay people who are experienced with satellite installations and have a desire to assist satellite equipment owners with the installation of their satellite systems. Please indicate within the contact information if you are an individual or a business installing satellite equipment and business license. Additionally, please select the types of satellite installation services that you intend to provide.

Smart List Terms & Conditions

The Installer Referral Program is a service provided to Private Cable Operators and integrators by Pace International, as an independent third party company. Pace International is not involved in the transaction between the installer and the satellite equipment owner. Any and all transactions conducted as a result of the posting of contact information on this site are solely the responsibility of the listed satellite installer or company and the equipment owner.

Referred installers are independent contractors and not employees of Pace International. Pace International does not screen, maintain or review references of any installers listed with the referral program. Installers listed with the Pace International Installer Referral Program may or may not be licensed, bonded or insured. Pace International does not warrant the performance of any installer or company posted on this referral program, and we specifically disclaim any such warranty. By submitting your contact information this site, you hereby release Pace International and its respective directors, employees and agents from any disputes, claims, demands, and/or damages (actual or consequential) of every kind, whether known or unknown, arising out of, or relating to, your use of Pace International referral services, including, without limitation, or completed transaction and any claims between you and the contracting equipment owner.

The terms and conditions may be changed or modified at any time by posting the amended terms to this site. Terms are effective immediately upon posting. Pace International reserves the right to refuse, remove or edit referral information which we determine is inappropriate, inaccurate or misleading.

Last updated on 4/7/2014